Seems to be a lot of noise over the most recent Sonos update. Sample here:
en.community.sonos.com
I have just a single unit and won’t update. I also use Roon to steam to the device anyway.
This got me thinking though. We streamers are totally vulnerable to the same problem. That is, a botched update or poor app re-work brings our entire music ecosystem down.
I feel badly for the thousands of affected Sonos customers and feel fortunate that Roon has continued with feature and performance updates at a fairly rapid pace since their acquisition by Harman. Still, the Sonos situation gives me pause. They have to be far and away the biggest player in the space. They’ve created a lot of ill will that can only cost them customers. How could they even come close to letting this happen?
A decent article in the Washington Post summarizing all the problems if you’re willing to give them an email.
![en.community.sonos.com](https://uploads-eu-west-1.insided.com/sonos-en/attachment/cc1af67a-be7d-45a0-ab95-04d426a0e02f_thumb.png)
Disaster App Update 80.xx.xx - May 2024 | Sonos Community
I just want to put my review (app store) from the latest update here in as already so many of us feel the same way: first of all - i m a customer and fan since 2011 and i ve several setups in my home: 1x arc - 2x era 300 - 1x sub (3rd gen) - 1x beam (2nd gen) - 2x era 100 - 1x one (2nd gen)...
![en.community.sonos.com](https://uploads-eu-west-1.insided.com/sonos-en/attachment/ad31f942-0e35-4a92-a64d-22302bb3dea5_thumb.png)
I have just a single unit and won’t update. I also use Roon to steam to the device anyway.
This got me thinking though. We streamers are totally vulnerable to the same problem. That is, a botched update or poor app re-work brings our entire music ecosystem down.
I feel badly for the thousands of affected Sonos customers and feel fortunate that Roon has continued with feature and performance updates at a fairly rapid pace since their acquisition by Harman. Still, the Sonos situation gives me pause. They have to be far and away the biggest player in the space. They’ve created a lot of ill will that can only cost them customers. How could they even come close to letting this happen?
A decent article in the Washington Post summarizing all the problems if you’re willing to give them an email.