Asio4ALL Driver Problem

[Ralph Potts]

Greetings,

I have used REW, but never with a USB mic/HDMI. This looked like a much simpler solution, so I purchased the UMIK-1. Running through Austin Jerry's step by step guide was simple enough, and I got the mic and Windows settings going with no issue. The problem occurs when I get to the step requiring the set up of the Asio Drivers in the Preferences menu in REW. All goes according to the instructions up to the point where I select the Output Device. The pull down lists only

1: HD Audio output 1
2: HD Audio output 2.

Again, please note that setup of the HDMI output to my Marantz A/V Processor went smoothly, each of the 7.1 channels played back the appropriate tones etc.

No matter WHAT I tried I could never get the separate HDMI audio channels to appear in the drop down. Checking the Asio Control Panel, I found that the device wasn't active. I went through the trouble shooting steps, and after numerous attempts could sometimes get the device to show as active, but that initial issue never changed, in that the additional channels didn't appear in the drop down box.

Additionally, I could NEVER get the UMIK-1 and the Realtek HD device to simultaneously show up as being active in the Asio Control Panel. If I managed to get one working the other wouldn't. I also had the same struggles getting the UMIK-1 to show up in the Device INPUT step as well.

In addition to the troubleshooting steps listed in the guide, I have tried uninstalling and reinstalling REW/Asio4ALL. I tried different versions of Asio4ALL. I have tried the latest REW Beta. I have tried restarting the laptop etc.


All to no avail.

Using the Java Driver everything works without a hitch.

I am running a Windows 10 6 bit laptop with the latest drivers.

This has all been pretty frustrating. Any insights would be much appreciated.

Regards,

 

[mkane]

My sentiments. I have the exact same issue.

 

[Ralph Potts]

My sentiments. I have the exact same issue.

Greetings,

I posted this issue elsewhere and was advised that this is a known problem for some users. I was advised to try rebooting the laptop while connected to my AV Processor, which has resolved the issue for some. So far, no luck.


Regards,

 

[AudiocRaver]

NVIDIA or AMD video hardware? I have had more problems with NVIDIA setup than with AMD.

A couple of things to look at:

Have you gone through the Windows configuration for that Playback device? In the Windows Playback devices panel, R-click on the device and make sure the configuration is for a 5.1 or 7.1 system. Your AVR could be set for surround and your PC's HDMI output only configured for stereo.

Any time you make a driver selection change inside the ASIO4ALL control panel, back all the way out of REW, close it completely, then restart REW and see if the right devices and channels show up. Sometimes it is during REW's startup that devices are discovered properly, based on settings made previously in ASIO land.

Switching to a different input or output port and back again (REW preferences panel) can sometimes shake loose a stuck setting.

 

[AudiocRaver]

At one point a year or so ago, NVIDIA came out with a video driver update that did not configure properly in the audio section, and users had to revert the audio drivers to the previous version to get the audio working right again.

 

[Ralph Potts]

NVIDIA or AMD video hardware? I have had more problems with NVIDIA setup than with AMD.

A couple of things to look at:

Have you gone through the Windows configuration for that Playback device? In the Windows Playback devices panel, R-click on the device and make sure the configuration is for a 5.1 or 7.1 system. Your AVR could be set for surround and your PC's HDMI output only configured for stereo.

Any time you make a driver selection change inside the ASIO4ALL control panel, back all the way out of REW, close it completely, then restart REW and see if the right devices and channels show up. Sometimes it is during REW's startup that devices are discovered properly, based on settings made previously in ASIO land.

Switching to a different input or output port and back again (REW preferences panel) can sometimes shake loose a stuck setting.

At one point a year or so ago, NVIDIA came out with a video driver update that did not configure properly in the audio section, and users had to revert the audio drivers to the previous version to get the audio working right again.

Greetings,

AMD hardware. The device is configured for 7.1. I had a breakthrough, and was able to get the UMIK-1 and Display Audio Output 1 1 to display. It only shows Display Audio Output 1 1 and Display Audio Output 1 2 as options. I didn't have time to investigate further, but will later.

Thank you for your response!

Regards,

 

[Ralph Potts]

Greetings,

I am up and running. All 8 channels now appear in the output drop down and my devices are showing as active in the Asio Control Panel. What solved the problem for me was to follow the Trouble Shooting tips in the guide (it refers to the UMIK-1, but it's the same procedure), by going into the Asio Control panel, clicking on the Wrench, and highlighting the symbol next to the Realtek HD Audio WMD device (the one at the very top, not the two below it, that's the mistake I made during earlier attempts), then from that point, closing REW (clicking on the X), then restarting REW.

For those struggling, give that a whirl, when all of your devices are connected and powered on.

Regards,

 

[Todd Anderson]

@Ralph Potts -- just wanted to say hello! Nice to see a friendly industry vet drop in!

 

[Ralph Potts]

@Ralph Potts -- just wanted to say hello! Nice to see a friendly industry vet drop in!

Greetings,

Right back at ya @Todd Anderson. Thanks!


Regards,

 

[EarlK]

Yes, ultimately the ASIO4ALL control panel needs to have all the device choices illuminated in teal/blue ( like the following shot ) .

Missing from the above pic is the UMIK-1 driver ( for those with sharp eyes ).

 

[John Mulcahy]

There's a "Reload" button next to the ASIO Control Panel button on recent REW beta versions that will reload the driver after changes have been made, to save having to exit and restart REW.

 

[Casey Hamilton]

OH MY GOSH!

Digging up this thread to report the hours and hours of banging my head... This solved my issue! Making sure all the items in the AISO4ALL properties were highlighted was the trick for me. My issue was like Ralph's. Would either see 1 or 2 in the output (not all 8 channels) and no UMIK-1 in the input or vise versa. Once I highlighted all the items, bingo!

Thank you all!

Casey