Thank you for checking john. I have tried different ports on denon and laptop even with a usb-c to hdmi adapter on the other side of laptop instead of dedicated hdmi. When this originally worked it was from the front port on denon and it auto labeled itself as 9xxxx if that helps. I really do appreciate your time and if you wish to further investigate please compile a list of any info you need from my system and I will get it for you. ThanksUsing a rear panel HDMI input on the Denon? Front panel ports often have reduced functionality.